Privacy Policy
Effective November 13, 2026
This policy explains how Cosmo collects, uses, and protects information when you visit cosmoowners.com or submit our Get Started form.
We are Cosmo, a communication and leasing-support service for property owners and property managers in Los Angeles. In this policy, "Cosmo," "we," "us," and "our" mean the people who run this business.
Information we collect
When you submit the Get Started form on this site, we collect:
- Your name
- Company or property name
- Email address
- Phone number
- Whether you are a property owner, property manager, or other
- The number of units you manage, as a range
- Which option you are interested in: setup and then run it yourself, month to month, or an ongoing plan
We use that information to respond to your inquiry and talk with you about Cosmo's services. We do not ask you to create an account on this website. We do not collect payment information on this website.
How your form is delivered
The form is sent through Formspree, a form delivery service, to our email inbox. Formspree processes the submission so it can reach us. You can read Formspree's own privacy policy on formspree.io.
Cookies, fonts, and tracking
This website does not use analytics tools, advertising pixels, or other tracking scripts. We do not set our own cookies.
The site loads fonts from Google Fonts. When your browser requests those fonts, Google may receive technical information such as your IP address. We do not use Google Fonts to identify you or to advertise to you.
How we use your information
We use the information you submit to:
- Contact you about your inquiry by phone, text, or email
- Understand your properties and which option you are interested in
- Prepare a conversation, review, or proposal if you ask us to
If you become a client, we may also use information you later share with us to set up and support the services you choose. That work is covered by a separate written agreement or proposal.
How we contact you
If you submit the form, you agree that we may contact you about your inquiry by phone, text, or email. You can opt out of texts by replying STOP, and you can ask us to stop calling or emailing at any time. We will honor that request.
We do not sell or share your personal information
We do not sell your personal information. We do not share it with third parties for their advertising or marketing. We do not use it to run ads.
We only give your information to a service that helps us run this website or respond to you, such as Formspree for form delivery, and only as needed for that purpose.
How long we keep it
We keep inquiry information only as long as we need it to respond to you, to follow up, or to meet a legal requirement. If you become a client, we keep the records needed to provide and document the work, and only for as long as we have a business or legal reason to do so. If you ask us to delete your information, we will do so unless we are required to keep it.
Your rights, including in California
You can ask us to:
- Tell you what personal information we have about you
- Correct it
- Delete it
- Confirm that we do not sell or share it (we do not sell or share it)
To make a request, use the Get Started form on this website and tell us what you need. We will not treat you differently for making a request.
Children
This site is for property owners and property managers. It is not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information to us, please contact us through the Get Started form and we will delete it.
Changes to this policy
If we update this policy, we will post the new version on this page and change the effective date.
How to reach us
Cosmo
Los Angeles, California
For privacy questions or requests, use the Get Started form on cosmoowners.com.